Selected Clients and Projects
- Asahi Shimbun International
- Big Design
- General Assembly
- IA Institute
- Japan National Tourist Organization
- Lehman College
- New York University
- NYC UXPA
- The Open Steno Project
- Robbins Research International
- Runway Girl Network
- Touchstone Health Partnership
- User Interface Engineering
- United Nations
- Women’s Health
Svetlana presented at an event I organized for NYC UXPA in July 2016. She shared an inspiring and actionable approach to generating empathy with the express purpose of making technology products more accessible to a wider variety of potential users. As we increasingly consume online content that relies on audible tools, such as video recordings and podcasts, as designers, it is critical to develop content that is flexible and can be enjoyed through multiple sensory experiences. Sveta’s presentation helps those in the UX community see this as an imperative design choice. Her on-going consulting with NYC UXPA helps ensure that our events are accessible and that our efforts are supported by high-quality communication access providers.
– Elaine Matthias, NYC UXPA President
I’ve rarely worked with anyone as passionate and reliable as Sveta. We collaborated on a web project for the IA Summit that was only successful thanks to Sveta’s hard work. In addition, she educated me on the importance of web accessibility and accessible content in particular.
– Jackson Fox, IA Summit
Svetlana presented on communication access at HighEdWeb New England, which I chaired. Throughout our preparation for her talk Svetlana shared her expertise, set high standards, and helped ensure that our strategies for access would be successful. I learned a lot from this process and from her presentation. Svetlana is a passionate and articulate advocate for accessibility, a moving and experienced storyteller, and an excellent teacher.
– Sven Aas, Chair of HighEdWeb New England 2016
A great presentation that really provided deep insights into the needs of the deaf/hard of hearing and the importance of accommodating those needs, and methods for doing so. Very timely as my college, and colleges across the country, take a closer look at how they ensure they are meeting the needs of underrepresented groups.
– HighEdWeb New England 2016 attendee
I met Sveta at a NYCUPA meeting several years ago and she opened my eyes to the needs of deaf and hard-of-hearing passengers and the use of captioning as part of a universal design approach to the airline passenger journey and in particular the use of captioning on in-flight entertainment systems.
Sveta’s knowledge of creating accessible systems and services is extensive and I would recommend her consulting services without hesitation.
Sveta’s book, “Sound is Not Enough: Captioning as Universal Design” provides a comprehensive and extremely informative overview of the challenges that deaf or hard-of-hearing people face during everyday life – at home, at work and whilst traveling. It should be essential reading for anyone who wants to provide services to, or reach out to the market of over 640 million deaf or hard-of-hearing people worldwide. Whilst the use of captioning (closed or open) is covered in detail, the book providing clear guidelines and suggestions to incorporate captioning as part of a system or service, it also focuses on the benefits that captioning brings to all users of the system or service through universal design.
– Jon Norris (Vice President of Sales at Lumexis Corporation)
Svetlana is driven, and eager to spread her knowledge about user experience, specifically captioning. She is very timely with her responses, and organized in event-like situations.
Svetlana presented a five-minute talk at an Ignite event my company held at our Velocity New York conference in 2014. She stood in front of approximately 150 people, while presenting confidentially and being perfectly fluid with her communication. She was very prepared, and it showed.
– Audra Montenegro (Senior Conference Speaker Manager at O’Reilly Media)
Svetlana created a magnificent website for my open source project, OpenStenoProject.org. She went through several rounds of usability testing and user surveys, then worked with me on content strategy and information architecture to produce a beautiful site that was eye-catching, attractive, informative, and functional. I can’t recommend her highly enough, both for accessible user experience design and for website design. Extremely pleased and satisfied!
– Mirabai Knight
Like most organizations, we need to be better with accessibility, and can only be better with professional guidance. For that, in both strategy and application, we turn to Sveta. There’s not a more passionate advocate, and her high standards are the right benchmark for our efforts.
– Adam Churchill (Director, Online Products at User Interface Engineering)
Svetlana worked with me on the planning and coordination of the IA Summit conference in 2013. Her support was critical to ensuring that the conference was as accessible as possible both at the event and in the materials we share to the community afterwards. Her passion and expertise in this space combined with her strong work ethic and quick turnaround made her an invaluable partner year after year.
– Crystal Kubitsky (IA Summit 2013 Chair)
Svetlana is a strong advocate for accessible design. She has created her own website, which provides a comprehensive list of resources for designers to learn about audio accessibility.
In addition, Sveta has helped the Big Design Conference to be more accessible by patiently providing us with her insights and recommendations. We were honored to have her speak on audio accessibility at the Big Design Conference 2012.
Sveta gave an individual presentation at the conference, where designers learned about the challenges of audio accessibility. Plus, she provided a review of the best practices, tools, resources, and method for designers to use.
She has my highest recommendation as a community leader and professional speaker.
– Brian Sullivan (Usability Principal at Sabre and Founder of Big Design Conference)
If you are looking for someone committed to hard work with attention to detail, then Sveta is the person for the job. Aside from her fantastic personality and humor, I have rarely worked with someone so eager to get the job done and get it done well and correctly. I highly recommend her in all that she does.
– Tim Senft (Content Strategist at Cornell University and former Deputy Director of Strategic Communications at NYU)
Sveta is very passionate about web standards and accessibility, and her enthusiasm for these subjects is infectious. She brings great ideas to the table, and I really enjoyed working with her to implement those ideas.
– Ed Wheeler (Web Front-end Developer at NYU)
Svetlana is very detail-oriented and thorough. She is passionate about her work, incorporates the latest web technologies and is 100% reliable. A pleasure to work with!
– Uwe Kristen (VP Frontend Development at Boyle Software)
I have supervised Svetlana Kouznetsova for a couple of projects for the United Nations. Svetlana proved to be a very motivated and creative person. All deadlines have been met on time.
– Petr Vakhranev (Chief of Russian Website Unit, Department of Public Information, United Nations)